Match

All products delapanlima.com have a product warranty. Warranty does not cover physical damage / human fault such as a fall, collision, wetness, damage due to flooding, kesiraman water, the voltage changes are extreme and human errors (human fault) others who are not able to be tolerated by almost all electronic devices.

​​IMPORTANT !! : Warranty claims must be accompanied by an official and original bill of goods concerned. Warranty claims without bon entitled rejected by us without giving any reason or explanation.

Warranty Claim Method:

There are the types of goods that can direct us to change, there is also a need to wait for our technicians to be checked first. If the goods have to be left behind, we will give you a claim number and a receipt for reference.

Please contact us before sending the products. You can see the address of our shop in http://delapanlima.com/guarantee-claim by filling out the form returns or warranty claim on the above page.

Some Conditions Warranty Claims

  1. >> All items we sell are guaranteed, but the type and duration of the warranty depends on the vendor and the distributor of each product. 
  2. >> Warranty claims can be made directly to the service center vendor or distributor. If you want to claim through Delapanlima.com, we are happy to help process claims.
  3. >> The warranty does not apply if the damage caused by user error such as viruses, from falls,   collisions, wetness, damage due to flooding, water kesiraman, Slew extreme power and human errors (human fault) others who can not be tolerated by the electronics in general.
  4. >> The warranty also does not apply if the seal has been broken or lost or replaced.
  5. >> Terms, conditions and coverage in above is only for guidance and will not necessarily due to vendors or distributors often have additional regulations or new regulations.
  6. >> For the sake of customer satisfaction, Delapanlima.com try my best to help the claims process in order to quickly and smoothly, but the final decision is in the hands of vendors or distributors who provide after-sales warranty.
  7. >> Delivery or collection of goods before and after the service is the responsibility of the user. Courier our airport shuttle can not claim warranty items.
  8. >> If the goods has been completed in reparations we will provide notification and hope taken within a maximum period of 30 days. If the goods are not taken, then we consider such items entirely belong Delapanlima shop.
  9. >> For a warranty claim for the cost of delivery of the goods is borne by the customer.
  10. >> Delapanlima.com By shopping online, then you we deem has approved the above provisions.
​​ IMPORTANT !! : Warranty claims must be accompanied by an official and original bill of goods concerned. Warranty claims without bon entitled rejected by us without giving any reason or explanation. For further information please contact our online sales support via email to cs.delapanlima@gmail.com